At the start of the pandemic SANE launched an emergency email service to support more people affected by mental illness. We now want to build on this to reach more people who may be struggling and in need of emotional support, guidance and information.
SANE’s email service was set-up in addition to its other support services in emergency response to Covid-19. It offers emotional support to people who, for many reasons, prefer writing rather than speaking (eg carers who may not have time or privacy). Little funding was available, but it was desperately needed. With restrictions easing, the email service is needed now more than ever and therefore funding to ensure we can continue providing a safe and confidential space for thousands of people.
People affected by mental illness often face long waiting lists for help or don’t have the energy to battle complex referral routes. SANE’s email service enables us to reach people within hours of them contacting us - 7 days a week, 365 days a year. We need help to open up this service even further. We are currently inundated by emails and this is likely to increase as restrictions relax. With funding we'll be able to respond to more emails and help many more people affected by mental illness.