Help refugees & asylum seekers learn in Norwich

Every week our volunteers provide English classes & community support to around 200 asylum seekers, refugees & isolated migrants in Norwich. Our free classes are part of our programme of 1:1 support on housing, education & health, mentoring & befriending, & social & wellbeing activities.

history Campaign has now closed

It ran from 12:00 PM, 30 November 2021 to 12:00 PM, 7 December 2021

Registered Charity in England and Wales (1155270)

Check mark Match funded

Campaign target


Amount raised




Championed by Friends of The Reed Foundation


  • Community Support & DevelopmentCommunity Support & Development
  • Education/Training/EmploymentEducation/Training/Employment
  • Health/WellbeingHealth/Wellbeing


  • Refugees/Asylum SeekersRefugees/Asylum Seekers
  • Women & GirlsWomen & Girls
  • Young People (18-30)Young People (18-30)


United Kingdom


When asylum seekers arrive in Norwich they often find themselves lonely, isolated and without a community to approach for support. Having fled their homes because of war or persecution, they must navigate a new culture and complex legal processes, often with limited English. Making a new life here is even harder with next to no financial resources and while suffering the after-effects of traumatic experiences.


New Routes runs a weekly programme of skill-building and isolation-busting activities and provides one-to-one support for housing, education and wellbeing through casework and mentoring and befriending. At the heart of our activities is our 3x weekly English class and shared lunch, delivered by trained volunteers, providing a space for communities to gather and new cross-cultural friendships to be formed. The trusting relationships that are formed here pave the way for further targeted support.

  • During lockdown New Routes gave me support, they didn’t stop the classes. Online classes were very helpful and gave they gave me support to help my kids with homework and helped my kids to have a computer. I want to say thank you.

    — English class participant

  • When I came to England I only spoke a few words. New Routes gives me the opportunity to learn English for free; all the English I know I learned at New Routes.

    — English class participant