CARAS (Community Action For Refugees And Asylum Seekers)

Problem? No Problem! refugee support

Each month our casework service welcomes over 100 refugees and asylum seekers who need support to overcome problems in housing, legal status or debt, and barriers to education, advocacy or employment. With your help we can ensure that the newest members of our community live in dignity in the UK.

history Campaign has now closed

It ran from 12:00 PM, 30 November 2021 to 12:00 PM, 7 December 2021

Registered Charity in England and Wales (1124376)

Check mark Match funded

Campaign target


Amount raised




Championed by Local to London Fund


  • Health/WellbeingHealth/Wellbeing
  • Human Rights/AdvocacyHuman Rights/Advocacy
  • Information/AdviceInformation/Advice


  • Refugees/Asylum SeekersRefugees/Asylum Seekers
  • Young People (18-30)Young People (18-30)


United Kingdom


When moving to a new community, there are a million questions you would want to ask your neighbours. Refugees and asylum seekers in the UK are no different, but they often have so many extra things to worry about - having to navigate and sometimes fight complex bureaucracy for their right to legal representation, to be adequately housed, to access education. This can have a negative impact on someone's mental health and invoke feelings of social isolation and disempowerment.


CARAS works with asylum seekers and refugees to understand their rights and options when it comes to bills, debt, housing, welfare, employment. Volunteers deliver one-to-one sessions lasting up to a full hour, enough time to unpick complex situations and find solutions, with unlimited follow-up sessions - including accompanying people to appointments when necessary. The pandemic has made things harder and doubled our caseload, with your help we can support everyone who needs it.

  • They make [their participants] feel a part of something... You need to have the support structure around you to be able to deal with it. And that's where they [CARAS] provide those people a safety net... I think the resilience that they provide is really strong.

    — Partner organisation

  • When I talk to people [at CARAS] I feel good inside; it gives an emotional release, so there is a big impact.

    — Jamil

  • CARAS asked me a lot of very important questions for me. Before, nobody asked me those questions... CARAS will help you: you feel like you can trust them, and it is better now when you listen to them. You say you have a problem: talk to them and they will help you. I feel comfortable; I feel better.

    — Arafa

  • CARAS changed my life to be better

    — Aymen