Tunbridge Wells & District Citizens Advice Bureau

250 hours of free advice

We're raising funds to help us meet the increase in demand for free, impartial advice that we know that local people will need once the measures put in place to mitigate the repercussions of COVID-19 are phased out. We want to recruit/train more volunteers and extend the hours of our paid staff.

open_in_new https://www.catwd.org.uk

Registered Charity in England and Wales (1098603)

Check mark Match funded

Campaign target

£5,000

Amount raised

£990

Time left

2 days

Donations

7

Championed by Monday Charitable Trust

    Category

  • Education/Training/EmploymentEducation/Training/Employment
  • Human Rights/AdvocacyHuman Rights/Advocacy
  • Information/AdviceInformation/Advice

    Helping

  • Older PeopleOlder People
  • General Public/HumankindGeneral Public/Humankind
  • Young People (18-30)Young People (18-30)

Location

United Kingdom

  • Thank you for all your care, time, help and compassion. My husband had his first night's sleep in years last night.

    — From the partner of a client we helped with debt

  • Please know that you have made such a difference and I truly don't know how I would've managed without your help. There are so many of us battling to cope and I hope you know what a huge difference you make.

    — From a client we helped who was at risk of eviction

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

  • Thank you so much for being my rock through this. Without you I honestly don't know how I would have coped with it all.

    — From a client we helped with debt and a benefits appeal

Situation

We are seeking to address the spike in demand for free, impartial advice in the wake of the COVID-19 crisis. This includes support and advice on debt, benefits, employment, housing/eviction and family relationships. We're here for everyone but the vast majority of those we help are the most vulnerable in our community, including people living with disability, poor mental health, unemployment, low income, poverty, domestic abuse, debt and homelessness or poor housing.

Solution

We want to build the capacity of our advice team so that it is better resourced to deal with the increase in demand caused by the fallout from Coronavirus. In particular, we want to be able to offer an additional 250 hours of free, impartial advice to enable people to understand their rights, better manage debt, access the benefits to which they are entitled, maximise their income and avoid eviction from their home