To support the British Liver Trust Helpline and support services for all those affected by any kind of liver condition. Our Helpline is a lifeline for patients and families; our online community helps 24 hours a day and our support groups empower patients, giving confidence to manage their illness.
It ran from 12:00 PM, 3 December 2019 to 12:00 PM, 10 December 2019
Registered Charity in England and Wales (298858)
I have rang the helpline a few times now for help and advice and each time I have spoken to Rebecca. She has been extremely helpful, polite and supportive. She has reassured me and given me the confidence to deal with matters in which I was struggling with and has just been very kind.
The work that you do is absolutely awesome, it is great to see the impact that you are having with people who suffer from liver disease. I’m proud to be able to help in a small way and support the trust.
Hello I want to give feedback on the British Liver Trust Helpline. I contacted the helpline concerning cysts I have on my liver. The lady on the helpline was marvellous and put my mind at rest totally with her professional and understanding manner as I was getting really worried about my condition.
90% of liver disease is preventable. People affected by a liver condition face stigma and a lack of understanding - often from family, friends and colleagues, but also from some doctors and nurses who do not have the knowledge needed to spot the symptoms and offer the right treatment for many liver conditions. 75% of people are diagnosed in a hospital setting where treatment options are limited. Our Helpline supports patients and families when they need it most.
British Liver Trust puts patients and families at the heart of our service. We are the only charity to run a Nurse-led Helpline service and online peer support community. These vital services ensure that patients, families and carers can access help and support at any time of the day or night. Our Helpline provides high quality accurate information and advice, and free information on many liver conditions is available from our website. We empower patients and help them manage their illness.
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