Age Concern Epsom & Ewell

Helping Older People Feel Less Alone

We help older people feel less alone with the provision of a Befriending Scheme. The scheme supports older, socially isolated and lonely people by introducing them to a trained volunteer Befriender who will visit on a regular basis after being matched according to interests and personalities.

history Campaign has now closed

It ran from 12:00 PM, 3 December 2019 to 12:00 PM, 10 December 2019


Registered Charity in England and Wales (1139652)

Campaign target


Amount raised




Championed by Lake House Charitable Foundation

  • “This service means I have a regular visit… It helped me build confidence.”

    — Befriending Client

  • “We have fun together. We talk about everything and we go to a wide variety of places.”

    — Volunteer Befriender

  • “I lost my husband & son, so I was very lonely when they both died, now I look forward to my Befriender coming.”

    — Befriending client

  • “It has given me a family.”

    — Befriending Client


We are working to alleviate social isolation and loneliness in older people. Social isolation can very quickly result in depression and serious declines in physical health and wellbeing. Factors such as limited mobility, family moving away, the death of their partner or ill health or disability make it difficult for older people to ask for help as they perceive a stigma around loneliness. When a Befriender is visiting they can quickly raise an alert before a crisis ensues.


We engage clients with our Befriending Scheme and introduce them to a checked, trained and matched volunteer Befriender. They give clients the confidence to widen their social circles and may accompany them to events. Befrienders are aware of other services and can access information for the client. These connections to our clients are invaluable ensuring we are aware of issues as they arise and can signpost to our other services that will support them before a crisis ensues.