Women's Aid Federation of England

The National Domestic Violence Helpline

For abused women living in fear and isolation, calling the National Domestic Violence Helpline is their first step in accessing support to escape domestic abuse. The Helpline is a 24hr service and provides practical information, emotional support, and referral into safe emergency accommodation.

history Campaign has now closed

It ran from 6:31 PM, 21 November 2011 to 4:14 PM, 17 June 2014

Registered Charity in England and Wales (1054154)

Amount raised





  • Health/WellbeingHealth/Wellbeing




Domestic abuse affects 1 in 4 women and claims the lives of 2 women per week in England and Wales. As well as harming the person being abused it can also impact on the physical and emotional health of their children. Leaving an abusive relationship can be very difficult, and may lead to an escalation of abuse. It is therefore vital that victims of domestic abuse can access support whenever they need it. However they often become cut off from friends, family and the community due to the abuse.


The Helpline provides a lifeline for women and children in crisis; 24 hours a day, 365 days a year. The Helpline provides free and confidential information and support to enable women experiencing domestic violence to take action to keep themselves and their children safe. It also offers emotional support to empower women to take steps to break free from abuse, and provides a referral service to a nationwide network of face-to-face support services and safe emergency accommodation.

  • The Helpline number saves lives. It’s imperative it's there...I never thought this cycle would end but there is a way out. If I can do it, anyone can

    — Helpline Caller 2

  • [The Helpline] changed my life. Had I not phoned I could have been murdered and another domestic violence statistic

    — Helpline Caller 1

  • The helpline definitely turned my life around...you don't have to be a victim, you can be a survivor and that's what the helpline turned me into

    — Helpline Caller 3