Carlisle & District Citizens Advice Bureau

Information Centre

Members of public to have access to an information kiosk in the CAB waiting area.

history Campaign has now closed

It ran from to

Donations

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    Category

  • Disaster ReliefDisaster Relief
  • Health/WellbeingHealth/Wellbeing
  • Human Rights/AdvocacyHuman Rights/Advocacy
  • Poverty Alleviation/ReliefPoverty Alleviation/Relief

    Helping

  • Children (3-18)Children (3-18)
  • Older PeopleOlder People
  • Women & GirlsWomen & Girls
  • Young People (18-30)Young People (18-30)
  • OtherOther

Location

Situation

Some clients do not need full advice initially - they need information about their rights and responsibilities and they can then take the first steps themselves. An information kiosk with access to the CAB Adviceguide as well as links to apt local websites (eg City Council services; the Disability Association) will enable clients to access this information - and empower them to gain an element of control over their situation. This will improve access to services for people without home internet access as well as those members of the public unable to access information in traditional ways. This may also negate the need for full advice at this initial stage which will free up interviews for people with more complex matters or who are less able to manage their own problems. £5k is needed for an information kiosk.

Solution