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To develop a way to help meet the increasing welfare needs of patients and carers. An specialist project worker will deliver support mainly through appropriate contact with individual hospice patients and carers, working alongside existing staff and professionals from local welfare providers.
Categories
Beneficiaries
Situation
We do not currently employ a qualified and experienced social worker, relying instead on very limited external provision and although counsellors provide individual and group support we are unable to offer welfare support such as advice on financial difficulties. Patients and their carers find it difficult to obtain accurate and up to date information about what support services are available to them.
Solution
We will create a new post of Family Support Worker, employing a suitably qualified and experienced professional whose role will be to support the work of the clinical teams, by providing advice, guidance, psychological support and counselling both during the patient’s illness and into the bereavement period.