SignHealth

Tackling health inequalities

SignTranslate - award-winning web-based communication tool to allow doctors to communicate with deaf patients

history Campaign has now closed

It ran from to

open_in_new https://signhealth.org.uk

Registered Charity in England and Wales (1011056)

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    Category

  • Health/WellbeingHealth/Wellbeing
  • Hospitals/HospicesHospitals/Hospices

    Helping

Location

  • 'Doctor not sign - no communication. Now there interpreters online, so can tell doctor what wrong through interpreter'

    — Deaf patient

  • 'Doctor not sign - no communication. Now there interpreters online, so can tell doctor what wrong through interpreter'

    — Deaf patient

Situation

Deaf people are often forced to rely on friends or relatives to interpret a doctor's diagnosis. Being unable to communicate with their GP is a situation that hundreds of people face daily in the UK, simply because they are deaf.

Solution

Our award-winning, web-based system, SignTranslate, has been developed to allow doctors and their Deaf patients to effectively communicate with each other when an interpreter is unable to travel to the surgery, or in an emergency. SignTranslate enables GPs and their Deaf patients to connect to an online interpreter via webcam and phone. Consequently patients can be treated without delay, thus avoiding the ongoing confusion, misdiagnosis and inappropriate use of family members.