Victim Support

Supportline - 24/7 helpline for victims of crime

Supportline is our 24/7 helpline available to victims of crime, no matter when the crime took place. More than half of all calls are received outside daytime operating hours, when victims are at their most vulnerable. Took run Supportline 24/7 we rely on donations.

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It ran from 12:00 PM, 27 November 2018 to 12:00 PM, 4 December 2018

Registered Charity in England and Wales (298028)

Check mark Match funded







Supportline is the only free 24 hour helpline for victims and witnesses of any crime. Following the tragic terror attacks and incidents last year Victim Support took the decision to extend our operating hours and provide a 24 hour service for anyone affected. With your help, we can build its capacity and continue to run the service 24 hours a day, 7 days a week, making sure that no victim is left to deal with the consequences of such traumatic events alone.


Last year Supportline answered 55,074 calls from people affected by crime and now the service regularly receives around 5,000 calls and 400 emails each month, from victims living in communities across England and Wales. On average the service makes in excess of 40 Local Authority or Police Safeguarding referrals a month. Without Supportline thousands of people affected by crime would not receive the support they require at the time they need it.