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In order for more cancer patients to receive treatment and / or access to specialist support near their homes we are building our third Mobile Cancer Support Unit. So that they and their loved ones can receive the support they require on that Unit we need to employ a Patient Liaison Officer.

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Situation

Diagnosis and treatment of cancer often leaves patients and their loved ones vulnerable and isolated as they struggle to deal with the clinical, financial, employment, social, and personal issues that arise. Our third Mobile Unit gives them access to treatment and support near their homes. Throughout their cancer journey support is available on our Freephone Cancer Support Line, giving them the best opportunity possible to survive the diagnosis and treatment of cancer and their consequences.

Solution

The full-time Patient Liaison Officer will provide patients and their loved ones on our new Mobile Cancer Support Unit – a friendly, relaxed environment compliant with NHS health and safety – with a friendly welcome and practical empathetic support. They will confidentially talk with all clients about their feelings and general situation; arranging for them, as required, to receive any identified additional support. The Officer throughout will be a reliable point of contact and support.

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