Age UK Norwich

Integrated Advice and Support for Older people

Ensuring that older people who need 'that bit of help' from advice to volunteer support to remain well and independent - and free of need expensive public services - are able to acess this from Age UK Norwich and other voluntary or community groups from their GP, health visitor or practice nurse.

history Campaign has now closed

It ran from 12:00 AM, 1 January 2011 to 12:00 AM, 1 March 2012

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    Category

    Helping

Location

Situation

Everybody recognises that volunteer and community support and social networks are crucial to wellbeing, and that for many older people these get harder to maintain. We offer a range of support from advice to welfare rights to matched volunteers to enable older people to remain socially-included, active and well. But there is no organised way for health workers to refer clients to us and we need to build strong links with primary care in the next few months to ensure the new health plans work.

Solution

We are already part of the new Integrated Care Pilots and can see how our services can be integrated with health - and so do the GPs we work with. But our current services are funded mainly by grants and cannot grow or develop to 'fit' the needs. So we will over the next year develop pathfinder services based on what is needed at each practice, establish costs and benefits (for clients as well as GPs!) and develop the business case for health and prevention funding to provide sustainability.