This campaign has now closed
Lymphoma is the 5th most common cancer in the UK, but is not well known. We provide much needed information and emotional support through our helpline services (nearly 3,000 enquiries per year by phone, email or Live Chat). We want to extend the reach of our helpline to reach more people affected.
Categories
Beneficiaries
Situation
it is essential that we increase the reach of our helpline to be able to help even more of the 125,000 people in the UK who are living with lymphoma so that nobody faces lymphoma alone. Our telephone helpline, Live Chat and email services offer vital support and detailed information to those worried they have lymphoma; have been newly diagnosed with lymphoma; are caring for someone with a lymphoma diagnosis; are in treatment or have had a relapse.
Solution
The freephone helpline is open Monday to Friday 10am to 3pm and provides a vital service to people affected by lymphoma. In 2017, about 3,000 people contacted us directly for help and support, approximately two-thirds 66% of those via phone, and 20% used our online chat service (accessible via our website). Our team of Information and Support Officers also support people through email and our online forums and social media.