Liberty’s Advice and Information service provides free legal guidance on human rights issues over the phone, email and letter to anyone in England and Wales. The specialist team provides a lifeline to thousands of people, who don't know where to turn to for help without Liberty.

Human rights law protects everyone in our society. Despite this, many people don’t know what their rights are or how to use them. Coupled with reductions in services for vulnerable people, threats to the Human Rights Act, and cuts to legal aid leaving family, immigration, housing and employment cases outside the scope of state legal support – demand for free legal advice has never been greater. The A&I service helps meet this need or refers people to other services for specialist support.